Fluo Support

We're here to help you on your language learning journey.

Get in touch

Have a question, found a bug, or want to share feedback? Send us an email and we'll get back to you as soon as we can.

We typically respond within 24–48 hours.

Frequently asked questions

How do I cancel my subscription?

You can cancel your Fluo Pro subscription anytime by going to Settings → Manage Subscription inside the app, or directly through your iPhone Settings under Apple ID → Subscriptions. Your subscription will remain active until the end of the current billing period.

How do I restore my purchase?

If you've previously subscribed to Fluo Pro and need to restore your purchase on a new device, open the app, go to Settings → Manage Subscription, and tap Restore Purchases. Make sure you're signed in with the same Apple ID used for the original purchase.

What languages does Fluo support?

Fluo currently supports 9 languages: English, Spanish, French, Italian, German, Portuguese, Japanese, Korean, and Chinese (Mandarin). We're always working on adding more.

What's included in Fluo Pro?

Fluo Pro unlocks unlimited daily messages, customizable conversation scenarios, real-world roleplay lessons, saved phrases, and personalized tutor instructions.

How does the AI tutor work?

Fluo's AI tutor uses advanced language models to have real, natural conversations with you. It speaks back to you with realistic voices, understands what you say, and gently corrects you so you can practice speaking confidently — anytime, judgment-free.

I have a different question or issue.

For anything else, please email us and we'll do our best to help you out.